199bat Privacy Policy

1 Definitions and Scope

In this Privacy Policy, "personal information" means any information that can directly or indirectly identify you — such as your name, national ID number, mobile number, email address, financial transaction details, and IP address.

This Policy applies to all services, features, and operations of the 199bat.cam website, including online betting, casino games, payment processing, and customer support. Our services are available to individuals aged 21 and above only.

1.1 Outside the Scope of This Policy

199bat is not responsible for the privacy practices of third-party websites or services. You are advised to review the privacy policy of any external platform before following its links.

2 Information Collection

199bat collects user information in various ways. We collect only the information that is necessary to operate our services, ensure security, and meet legal obligations.

2.1 Information You Provide Directly

When you register or use our services, we may collect the following information:

• Full name and date of birth (for age verification)
• National ID or passport number
• Mobile number and email address
• Current address and district
• Payment method details (bKash, Nagad, Rocket, Upay account numbers)
• Security questions and answers

2.2 Automatically Collected Information

The following technical information may be collected automatically when you visit our website:

• IP address and device identifiers
• Browser type and version
• Operating system information
• Pages visited and session duration
• Cookie and session data
• Transaction history and gaming activity

2.3 Identity Verification (KYC)

In the interest of financial security and fraud prevention, we may request additional identity verification documents for withdrawals above a certain amount or when suspicious activity is detected. This process is done for the security of your account.

3 Purpose of Information Use

199bat uses the information collected for the following purposes:

• Account registration, verification, and management
• Processing deposits and withdrawals (bKash, Nagad, Rocket, Upay, and bank transfers)
• Fraud detection and prevention
• Compliance with anti-money laundering (AML) and counter-terrorism financing (CFT) regulations
• Customer support and technical issue resolution
• Providing personalized experiences and promotional offers
• Responsible gaming monitoring and intervention
• Meeting legal and regulatory obligations
• Platform performance improvement and analytics

Your personal information is not shared with third parties for marketing purposes without your consent.

4 Information Sharing and Disclosure

199bat does not sell or rent your personal information. However, information may be shared in the following circumstances:

4.1 Service Provider Partners

We work with trusted third parties to handle core services such as payment processing, identity verification, technology infrastructure, and customer support. These partners operate under strict confidentiality agreements and may use information only for specified purposes.

4.2 Legal Obligations

We may be required to disclose information to comply with court orders, lawful requests from government authorities, or applicable law. In such cases, we always seek legal advice and follow a policy of disclosing the minimum amount of information necessary.

4.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such situations, we will notify users in advance.

5 Cookies and Tracking Technologies

199bat uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve the functionality of the site.

5.1 Cookies We Use

• Essential Cookies: Required for login sessions, security tokens, and core functionality
• Functional Cookies: For saving your preferences, language selection, and session data
• Analytics Cookies: For understanding site usage patterns and improving services

5.2 Cookie Controls

Cookies can be disabled from your browser settings. Please note that disabling essential cookies may cause some important features of the site to stop working properly.

6 Data Security Measures

The security of your information is 199bat's highest priority. We apply technical and organizational security measures that meet international standards.

• SSL/TLS Encryption: All data transmissions are protected by 256-bit SSL encryption
• Firewall Protection: Advanced firewall and intrusion detection systems
• Access Controls: Only authorized personnel can access specific data
• Regular Audits: Routine evaluation and updating of security measures
• Two-Factor Authentication: An additional layer of security for account access
• Encrypted Storage: Sensitive information is stored in encrypted form

Even so, no method of data transmission over the internet or electronic storage is completely 100% secure. We are committed to providing the highest level of protection, but absolute security cannot be guaranteed.

7 Data Retention Period

We retain your information for as long as it is necessary to provide services, meet legal obligations, or serve legitimate business purposes.

7.1 Active Accounts

While an account is active, all transaction records, gaming history, and communication details are retained.

7.2 After Account Closure

Even after an account is closed, financial records and identity verification documents are retained for a minimum of five years, as required to comply with anti-money laundering regulations.

7.3 Deletion Requests

If your information no longer needs to be retained after legal obligations have been met, you may request that it be deleted. Our support team will assist you through the appropriate process.

8 User Rights

You have the following rights over your own information:

• Right of Access: You may request to know what information we hold about you
• Right to Rectification: You may request correction of inaccurate or incomplete information
• Right to Erasure: You may request deletion of your information in certain circumstances
• Right to Restrict Processing: You may request that the use of your information for a specific purpose be limited
• Right to Data Portability: You may receive a copy of your information in a readable format
• Right to Object: You may object to your information being used for marketing purposes

To exercise any of the above rights, please contact our support team. We are committed to responding to your requests in a timely manner.

9 Protection of Minors' Information

199bat's services are available to individuals aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.

The registration process includes age verification measures. If we become aware that a minor has opened an account, we will immediately close that account and delete the collected information within the limits permitted by law.

If you believe a minor is using our services, please notify our support team immediately.

10 International Data Transfers

Our servers and service providers may be located in various countries. When transferring data outside Bangladesh, we ensure that:

• Adequate data protection measures are in place in the recipient country
• Appropriate agreements have been signed with third parties
• Our privacy standards are being maintained

11 Changes to the Privacy Policy

This Privacy Policy may be revised from time to time due to legal changes, technological developments, or business needs. For any significant changes, we will:

• Publish the updated policy on the website
• Update the "Last Updated" date at the top of the policy
• Notify registered users by email in the case of significant changes

Continued use of the platform after changes have been made will be considered as your agreement to the new policy. We therefore advise you to review this page regularly.

12 Responsible Gaming and Data Protection

199bat takes responsible gaming seriously. Using your gaming history and financial activity data, we can identify potentially problematic behavior and offer assistance when needed.

This information is used solely for your protection and is not shared for marketing purposes or with third parties. For more information on responsible gaming, please visit our Responsible Gaming page.

13 Contact

If you have any questions, concerns, or information requests regarding this Privacy Policy, please contact us:

To submit a data protection complaint, write "Privacy Request" in the subject line of your email so we can respond promptly.